ABC Mobility hires out mobility scooters, manual and electric wheelchairs, powerchairs, walking aids (rollators, walking frames, sticks and crutches) and bathroom/shower aids (shower chairs, raised toilet seats, bath boards, etc.).
The general minimum hire period is 3 days for most products. Some items may have a different minimum (for example, one week), which is shown on each product page and in the brochure.
You can book through the website abcmobility.net, by email or via WhatsApp, giving the equipment, dates, accommodation details and your contact information. The booking is only confirmed once you receive written confirmation.
Payment is usually made in cash or by card when the equipment is delivered, unless another arrangement has been agreed in writing.
Yes. All daily and weekly rates include IGIC (Canary Islands General Indirect Tax).
For some high‑value items or long‑term hires, a refundable security deposit may be required. This is returned when the equipment is collected in good condition, allowing for normal wear and tear.
We deliver and collect the equipment at your hotel, apartment or home within the agreed time window. It is important that the equipment is accessible and ready at the agreed time and place.
If you wish to extend the hire, please let us know as early as possible. Extensions are subject to availability and are charged at the current daily rate.
If the equipment is not available for collection at the agreed time, additional days may be charged at the daily rate, and extra collection attempts may also be charged if required.
The equipment is intended only for the person named on the booking. Scooters are for one adult user; carrying passengers or children on your lap is not permitted.
Scooters are designed for pavements, promenades and pedestrian areas, at normal walking speed, always giving priority to pedestrians. They must not be used on roads, cycle lanes, very steep hills or in heavy rain.
Yes. The scooter should be charged every night to ensure sufficient range and to protect the battery. A suitable charger is supplied with the equipment.
Stop using it immediately and contact us by phone or WhatsApp. We will arrange technical assistance, repair or replacement as soon as reasonably possible.
You are responsible for the equipment during the hire period. In cases of damage, loss or theft due to misuse or lack of care, the cost of repair or replacement may be charged.
Cancellations up to 48 hours before the delivery date are free of charge. For cancellations within 48 hours, a cancellation fee may apply (for example, up to one day’s hire), or any advance payment may be retained, as stated in the cancellation policy.
No. In Spain, mobility scooters used on pavements and pedestrian areas are treated as pedestrian mobility aids, so no specific driving licence is required.
Your data is used only to manage your booking, provide the service and comply with legal obligations, in line with Spanish and EU data‑protection law. You can exercise your rights of access, rectification and deletion by contacting us.
The service is governed by Spanish law and, in particular, by the regulations applicable in the Canary Islands. For any dispute, the parties submit to the courts of Lanzarote, without prejudice to the consumer rights granted by law.