Mobility Scooters

⚠️ Important Information

No use in rain

Do not use this scooter in heavy rain or very wet conditions.

Charge every night

Please charge the scooter every night with the supplied charger to maintain full daily range and protect the battery.

Single user only

The scooter is for one rider only. The person who rents the scooter is the only person permitted to use it.

No children

Children must not drive the scooter or sit on the driver’s lap at any time.

Not for very steep hills

This scooter is not suitable for very steep hills, including the well‑known “Cardiac Hill” in Puerto del Carmen.

Store and lock securely

Always park and lock the scooter securely when it is not in use, especially overnight.

Customer Responsibility

1. During the rental period, the customer is the sole responsible party for the rented equipment. The customer must ensure that it is used according to the instructions provided and under safe conditions. The company will not be responsible for any damage or loss caused by improper use of the equipment.
2. Upon delivery, the customer must verify that the rented equipment is suitable for the location of their stay, considering the necessary measurements and dimensions.
3. The customer must be present to receive the rented equipment unless a prior agreement has been made with the collaborator. Failure to comply with this condition will result in the non-refund of the rental payment.

Regulation for Mobility Scooters

The current regulation for mobility scooters like the one in the photo (4-wheel electric scooters for people with reduced mobility) in Spain is as follows:

1. These scooters are considered assistive devices for people with reduced mobility and not motor vehicles, according to the General Vehicle Regulation and Order PJC/780/2025, also aligned with Royal Decree 2822/1998 and European Directive 2020/1057.
2. They can circulate in pedestrian areas, sidewalks, and public spaces, always giving priority to pedestrians and with a maximum speed generally set between 6 and 10 km/h, depending on municipal regulations. They are not allowed on general roads, highways, or motorways.
3. Each autonomous community or municipality may impose additional requirements, such as medical certificates, specific registrations, or zone restrictions.

Summary: Four-wheel scooters for people with reduced mobility, like the one shown, are considered pedestrians and must comply with pedestrian traffic rules and technical specifications. It is essential to check local regulations for specific homologation and circulation requirements.

Users must also comply with the specific rules or guidelines established by each residential complex or facility, as these often have their own regulations and designated zones for vehicle use or charging.